Job Listings

Here are our current job openings. Please view the details for more information, and apply from that page if you are interested.

Use this form to do another job search

To choose multiple selections in the search below, press and hold onto the(CTRL key) and select your choice.
The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results

US-CA-Newport Beach

The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers.  This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.

 

The key responsibilities and accountabilities are:

  • Provides world class customer service by managing vehicle returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures
  • Personally welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly manner
  • Provide the customer with an invoice and a full explanation of their charges
  • Resolve customer issues and concerns professionally using effective customer service techniques.  When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location.
  • Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation.
  • Check fuel level and mileage and  clearly explain final charges to the customer
  • Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings.  Offer assistance as needed.
  • Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction
  • Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
  • To carry out any other duties requested by the managers/Team Leaders.
  • Keep work area organized and free of clutter
Job ID
144962
US-PA-Philadelphia

The Customer Care Representative is an essential member of our team at our airport locations. Often the first face our travelers see upon arriving to do business with us, our CCRs serve as brand ambassadors with a welcoming smile. Exhibiting a genuine interest in the needs of our travelers will help you to build rapport while providing the fastest, easiest and most valued experience to our customers.

 

Dollar and Thrifty at the Philadelphia Airport has an exciting opportunity for a Customer Care Representative. As a CCR with Dollar and Thrifty, you will become a subject matter expert in providing the vehicle our travelers want and need, in a timely and efficient manner. You will be empowered to provide each customer with the best vehicle for their needs and to create memorable experiences. You will fully understand your role in building loyalty to our Dollar and Thrifty brand.

 

Responsibilities

  • Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Dollar and Thrifty’s policies and procedures.
  • Welcome each customer with a smile.
  • Proudly represent Dollar and Thrifty with your professional appearance, language and behavior.
  • Focus on providing a clean and safe vehicle, to every customer, every time.
  • Take ownership of each customer’s service experience by immediately owning and resolving issues.
  • Be proud of our brand and the role you play in our success.
  • Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
  • Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
  • Build brand loyalty.
  • Utilize company approved sales and service techniques when determining customer wants and needs.
  • Offer optional products to meet customer wants and needs.
  • Prepare all rental and return documents accurately and completely.
  • Qualify each customer using our company rental requirement guidelines.
  • Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
  • Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
  • Ensure that the return date and time on the rental agreement is accurate.
  • Review all charges at the time of vehicle return.
  • Prepare the Rental Agreement Folder with all required information.
  • Answer the phones to assist customers in a friendly, helpful and prompt manner.
  • Assist customers by effectively resolving all customer service issues.
  • Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.

 

Job ID
144935
US-TX-San Antonio

The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Dollar Thrifty Automotive Group products and services to meet the customer’s travel needs.

                   

The key responsibilities and accountability are:

  • Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
  • Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
  • Achieve personal sales goals while supporting the goals of the team.
  • Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
  • Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures
  • Qualify and process customer rentals with accuracy and attention to detail.
  • Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
  • Resolve customer issues and concerns professionally using effective customer service techniques.
  • Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
Job ID
144930
US-OH-Columbus

Open House Interview Day at Thrifty in Columbus, Ohio!!!

 

Tuesday November 21st

10:00 AM to 6:00 PM

 

 Please RSVP to JHardesty@hertz.com

 

Walk in’s welcome!!

 

Job Fair Location:

 

Thrifty Car Rental

4600 International Gateway

Columbus, Ohio 43219

 

 

Instant Return Rep (Job # 142276) - an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers.  This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.

 

Counter Sales Rep (Job #139377)– An essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This hourly rate plus sales commission team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer’s travel needs.

 

Vehicle Service Attendant (Job # 144543) – You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up. Drive and park vehicles on-lot as needed. Check for vehicle damage and ensure features of the vehicles are operational. Ensure interior of vehicle is clean.  (Windows, door jams, trunk, vacuum, etc.) Fill gasoline tank and check fill levels of all fluids. Clean the exterior of vehicle.

 

Essential Requirements:

 

  • Driver’s License
  • Must have open availability with schedule
  • Previous customer service experience
  • Ability to work in a fast paced environment with a variety of tasks
  • Detail oriented
  • Flexibility to work days, nights, weekends and holidays
  • Ability to demonstrate professionalism, enthusiasm and outstanding communication skills

 

Job ID
144918
US-PA-Philadelphia

As a Function Manager (FM) you will be given the opportunity to further hone your management and leadership skills while driving results across one or more areas of operations.  You will be assigned specific area(s) such as IR, Counter, Gold/Exit Gate, or Bus.

As a Functional Manager you will work on the day-to-day aspects of the rental car business while using superior management, leadership and customer service skills.  You will work with a wide range of employees, customers, vendors, and third party contractors to achieve the overall results and goals for your area of operations.  You are responsible for managing a unionized and/or non-unionized workforce, delivering quality customer service, increasing sales and revenue, scheduling adequate staff coverage, handling escalated customer issues and requests, recruiting new employees and providing them with training.  You will be an expert in all of Hertz products and services and will coach employees how to improve their ability to sell and meet customer needs.   Additionally, depending on your assigned area you will be responsible for the rental fleet at your location including staying aware of hourly reservations, return counts, vehicle make and model availability, preventative maintenance schedules, etc. to achieve the greatest revenue and profitability.  

Job ID
144807
US-HI-Honolulu

* Earn a $6000 sign-on bonus when you join Hertz

 

*Eligible Employees will receive lump sums of: $2000 after 90 days of service; $2000 after 120 days of service; $2000 after 240 days of service in their position. Rules and Regulations apply

 

Dollar Thrifty Automotive Group is currently looking for highly motivated college graduates who want a CAREER. As an Airport Location Manager, you will have an opportunity to learn our most successful side of the business “hands-on”. This attained knowledge will enable you to rise through the ranks of management and continually become challenged by higher level roles and responsibilities.

 

If you are searching for new challenges and rewards, Dollar Thrifty Automotive Group  offers exciting career opportunities to get you to the next level and beyond. As a Dollar Thrifty Automotive Group Airport Location Manager, you have full responsibility for one or more distinct areas of operation. You will be exposed to the entire operation to gain a well rounded understanding of what makes a successful car rental company.

 

A Location Manager oversees all of the personnel and operational functions of an airport location. You are responsible for managing a unionized workforce, delivering quality customer service, increasing sales and revenue, scheduling adequate staff coverage, handling customer issues and requests, and training new personnel. You will be empowered to make quick decisions independently to make the operation as successful as you know it can be. In addition, you are responsible for the rental fleet at your location and the staff that maintains it. You need to be aware of daily and hourly reservation and return counts, vehicle make and model availability, preventive maintenance schedules, etc.

 

In your position as a Location Manager, you will move between these key areas of responsibility, learning the functions of each and in that way gain a working, on-site knowledge of the business that can help you progress into higher management ranks. Hertz strives to be the #1 car rental company in customer satisfaction and retention; we need you to help us achieve our goal! The compensation package includes a competitive base salary plus generous quarterly and annual bonus potential.  In addition to the compensation package, you will receive a fleet vehicle with all expenses paid. Some of the benefits employees are eligible for include:

 

  • Medical                                       
  • Dental
  • Vision
  • Life Insurance                                                       
  • Dependent Life Insurance                                    
  • Vacations                                                        
  • Holiday                                                                    
  • Sick Days                                                                                                                
  • 401K                                                
  • Employee Discounts
  • Tuition Reimbursement                                               

 

*Eligibility varies, depending on your employment status

Job ID
144803
US-CO-Denver

The Customer Care Representative is an essential member of our team at our airport locations. Often the first face our travelers see upon arriving to do business with us, our CCRs serve as brand ambassadors with a welcoming smile. Exhibiting a genuine interest in the needs of our travelers will help you to build rapport while providing the fastest, easiest and most valued experience to our customers.

 

Hertz at the Denver International Airport has an exciting opportunity for a Customer Care Representative. As a CCR with Hertz, you will become a subject matter expert in providing the vehicle our travelers want and need, in a timely and efficient manner. You will be empowered to provide each customer with the best vehicle for their needs and to create memorable experiences. You will fully understand your role in building loyalty to our Hertz brand.

 

Responsibilities

  • Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz’s policies and procedures.
  • Welcome each customer with a smile.
  • Proudly represent Hertz with your professional appearance, language and behavior.
  • Focus on providing a clean and safe vehicle, to every customer, every time.
  • Take ownership of each customer’s service experience by immediately owning and resolving issues.
  • Be proud of our brand and the role you play in our success.
  • Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
  • Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
  • Build brand loyalty.
  • Utilize company approved sales and service techniques when determining customer wants and needs.
  • Offer optional products to meet customer wants and needs.
  • Prepare all rental and return documents accurately and completely.
  • Qualify each customer using our company rental requirement guidelines.
  • Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
  • Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
  • Ensure that the return date and time on the rental agreement is accurate.
  • Review all charges at the time of vehicle return.
  • Prepare the Rental Agreement Folder with all required information.
  • Answer the phones to assist customers in a friendly, helpful and prompt manner.
  • Assist customers by effectively resolving all customer service issues.
  • Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.

 

Job ID
144671
US-HI-Lihue

 

**** Earn a $6000 sign-on bonus when you join Hertz***

 

   ***Eligible Employees will receive lump sums of: $2000 after 90 days of service; $2000 after 120 days of service; $2000 after 240 days of service in their position.** Rules and Regulations apply

 

The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers.  This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.

 

The key responsibilities and accountabilities are:

  • Provides world class customer service by managing vehicle returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures
  • Personally welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly manner
  • Provide the customer with an invoice and a full explanation of their charges
  • Resolve customer issues and concerns professionally using effective customer service techniques.  When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location.
  • Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation.
  • Check fuel level and mileage and  clearly explain final charges to the customer
  • Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings.  Offer assistance as needed.
  • Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction
  • Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
  • To carry out any other duties requested by the managers/Team Leaders.
  • Keep work area organized and free of clutter
Job ID
144634
US-HI-Honolulu

Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures then you have found the right position as a Vehicle Service Attendant.

 

If you think you have what it takes then apply with us to be a Dollar Thrifty Vehicle Service Attendant!

 

Candidate must have a clean driving record and possess a valid US driver's license.  This is an hourly paid position and pay is based on current scale.  Nominal overtime required as needed.

 

As a Dollar Thrifty VSA...  

  • You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up.
  • Drive and park vehicles on-lot as needed.
  • Check for vehicle damage and ensure features of the vehicles are operational.
  • Check vehicle status.  (rentable/non-rentable)
  • Ensure interior of vehicle is clean.  (windows, door jams, trunk, vacuum, etc)
  • Fill gasoline tank and check fill levels of all fluids
  • Clean the exterior of vehicle. (debug and wash)
  • Meet processing and standardization quotas.
  • Perform related tasks as directed by managers.
  • Able to work outdoors in all types of weather conditions.
Job ID
144610
US-TX-San Antonio

The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Dollar Thrifty Automotive Group products and services to meet the customer’s travel needs.

                   

The key responsibilities and accountability are:

  • Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
  • Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
  • Achieve personal sales goals while supporting the goals of the team.
  • Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
  • Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures
  • Qualify and process customer rentals with accuracy and attention to detail.
  • Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
  • Resolve customer issues and concerns professionally using effective customer service techniques.
  • Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
Job ID
144600
US-KY-Louisville

The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Dollar Thrifty Automotive Group products and services to meet the customer’s travel needs.

                   

The key responsibilities and accountability are:

  • Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
  • Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
  • Achieve personal sales goals while supporting the goals of the team.
  • Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
  • Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures
  • Qualify and process customer rentals with accuracy and attention to detail.
  • Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
  • Resolve customer issues and concerns professionally using effective customer service techniques.
  • Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
Job ID
144555
US-OH-Columbus

Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures then you have found the right position as a Vehicle Service Attendant.

If you think you have what it takes then apply with us to be a Dollar Thrifty Automotive Group Vehicle Service Attendant!

Candidate must have a clean driving record and possess a valid US driver's license.  This is an hourly paid position and pay is based on current scale.  Nominal overtime required as needed.

 

As a Dollar Thrifty Automotive Group VSA... 

  • You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up.
  • Drive and park vehicles on-lot as needed.
  • Check for vehicle damage and ensure features of the vehicles are operational.
  • Check vehicle status.  (rentable/non-rentable)
  • Ensure interior of vehicle is clean.  (windows, door jams, trunk, vacuum, etc)
  • Fill gasoline tank and check fill levels of all fluids
  • Clean the exterior of vehicle. (debug and wash)
  • Meet processing and standardization quotas.
  • Perform related tasks as directed by managers.
  • Able to work outdoors in all types of weather conditions.
Job ID
144544
US-OH-Columbus

Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures then you have found the right position as a Vehicle Service Attendant.

If you think you have what it takes then apply with us to be a Dollar Thrifty Automotive Group Vehicle Service Attendant!

Candidate must have a clean driving record and possess a valid US driver's license.  This is an hourly paid position and pay is based on current scale.  Nominal overtime required as needed.

 

As a Dollar Thrifty Automotive Group VSA... 

  • You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up.
  • Drive and park vehicles on-lot as needed.
  • Check for vehicle damage and ensure features of the vehicles are operational.
  • Check vehicle status.  (rentable/non-rentable)
  • Ensure interior of vehicle is clean.  (windows, door jams, trunk, vacuum, etc)
  • Fill gasoline tank and check fill levels of all fluids
  • Clean the exterior of vehicle. (debug and wash)
  • Meet processing and standardization quotas.
  • Perform related tasks as directed by managers.
  • Able to work outdoors in all types of weather conditions.
Job ID
144543
US-HI-Honolulu

*Earn a $6000 sign-on bonus when you join Hertz

 

*Eligible Employees will receive lump sums of: $2000 after 90 days of service; $2000 after 120 days of service; $2000 after 240 days of service in their position. Rules and Regulations apply

 

The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers.  This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.

 

The key responsibilities and accountabilities are:

  • Provides world class customer service by managing vehicle returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures
  • Personally welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly manner
  • Provide the customer with an invoice and a full explanation of their charges
  • Resolve customer issues and concerns professionally using effective customer service techniques.  When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location.
  • Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation.
  • Check fuel level and mileage and  clearly explain final charges to the customer
  • Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings.  Offer assistance as needed.
  • Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction
  • Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
  • To carry out any other duties requested by the managers/Team Leaders.
  • Keep work area organized and free of clutter
Job ID
144518
US-CA-Oakland

The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Dollar Thrifty Automotive Group products and services to meet the customer’s travel needs.

                   

The key responsibilities and accountability are:

  • Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
  • Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
  • Achieve personal sales goals while supporting the goals of the team.
  • Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
  • Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures
  • Qualify and process customer rentals with accuracy and attention to detail.
  • Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
  • Resolve customer issues and concerns professionally using effective customer service techniques.
  • Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
Job ID
144451
US-FL-Fort Myers

INTERVIEW DAYS / OPEN HOUSE EVENTS:

 

Dollar Thrifty is hiring

 

Full Time Counter Sales Representatives (CSR) and Instant Return Representatives (IRR)

 

Date: Tuesday and Wednesday 

November 22nd and November 23, 2017

Time: 10 AM - 3 PM

 

Location: Dollar Thrifty Rental Counter at RSW

Southwest Florida International Airport, 10997 Terminal Access Rd, Fort Myers, FL 33913’

Park in short term parking and go to the Dollar Thrifty Counter.

 

NOTE – IF YOU HAVE INTERVIEWED WITH HERTZ OR DOLLAR THRIFTY IN THE PAST 6 MONTHS, PLEASE IGNORE THIS MESSAGE AND ACCEPT THE APOLOGIES.

 

Come meet with our HERTZ Management Team face to face to discuss the Full Time Counter Sales Representative (CSR) and Instant Return Representative (IRR) positions.  Managers will conduct interviews and make hiring decisions.  Below are the main duties of the positions.


All applicants must bring a copy of their resume and dress professionally.

 

Contact Kathryn Davis at 305-870-6301 to confirm your interview.

 

Responsibilities:

  • Sales, Sales, Sales!
  • Demonstrated ability to develop relationships with customers and coworkers. 
  • Ability to work in a fast paced environment with a variety of tasks. 
  • Basic computer knowledge 

 

Must Haves:

  • A minimum of two years of sales experience in a high volume or service oriented environment
  • Proven strong sales and closing skills and the ability to friendly, engaging manner
  • Motivated to achieve and exceed targeted goals
  • Ability to work any shift any day – open availability – days, nights, weekends and holidays

 

Full time (40 hours) and the starting rate is $9.00/hour + uncapped commissions + benefits

 

Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

 

EEO/AA: Females/Minorities/Disabled/Vets

Job ID
144417
US-OK-Oklahoma City

Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures then you have found the right position as a Vehicle Service Attendant.

 

If you think you have what it takes then apply with us to be a Hertz Vehicle Service Attendant!

 

Candidate must have a clean driving record and possess a valid US driver's license.  This is an hourly paid position and pay is based on current scale.  Nominal overtime required as needed.

 

As a Hertz VSA...  

  • You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up.
  • Drive and park vehicles on-lot as needed.
  • Check for vehicle damage and ensure features of the vehicles are operational.
  • Check vehicle status.  (rentable/non-rentable)
  • Ensure interior of vehicle is clean.  (windows, door jams, trunk, vacuum, etc)
  • Fill gasoline tank and check fill levels of all fluids
  • Clean the exterior of vehicle. (debug and wash)
  • Meet processing and standardization quotas.
  • Perform related tasks as directed by managers.
  • Able to work outdoors in all types of weather conditions.
Job ID
144411
US-CA-Ontario

The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Dollar Thrifty Automotive Group products and services to meet the customer’s travel needs.

                   

The key responsibilities and accountability are:

  • Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
  • Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
  • Achieve personal sales goals while supporting the goals of the team.
  • Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
  • Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures
  • Qualify and process customer rentals with accuracy and attention to detail.
  • Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
  • Resolve customer issues and concerns professionally using effective customer service techniques.
  • Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
Job ID
144369
US-PA-Philadelphia

The Customer Care Representative is an essential member of our team at our airport locations. Often the first face our travelers see upon arriving to do business with us, our CCRs serve as brand ambassadors with a welcoming smile. Exhibiting a genuine interest in the needs of our travelers will help you to build rapport while providing the fastest, easiest and most valued experience to our customers.

 

Dollar and Thrifty at the Philadelphia Airport has an exciting opportunity for a Customer Care Representative. As a CCR with Dollar and Thrifty, you will become a subject matter expert in providing the vehicle our travelers want and need, in a timely and efficient manner. You will be empowered to provide each customer with the best vehicle for their needs and to create memorable experiences. You will fully understand your role in building loyalty to our Dollar and Thrifty brand.

 

Responsibilities

  • Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Dollar and Thrifty’s policies and procedures.
  • Welcome each customer with a smile.
  • Proudly represent Dollar and Thrifty with your professional appearance, language and behavior.
  • Focus on providing a clean and safe vehicle, to every customer, every time.
  • Take ownership of each customer’s service experience by immediately owning and resolving issues.
  • Be proud of our brand and the role you play in our success.
  • Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
  • Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
  • Build brand loyalty.
  • Utilize company approved sales and service techniques when determining customer wants and needs.
  • Offer optional products to meet customer wants and needs.
  • Prepare all rental and return documents accurately and completely.
  • Qualify each customer using our company rental requirement guidelines.
  • Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
  • Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
  • Ensure that the return date and time on the rental agreement is accurate.
  • Review all charges at the time of vehicle return.
  • Prepare the Rental Agreement Folder with all required information.
  • Answer the phones to assist customers in a friendly, helpful and prompt manner.
  • Assist customers by effectively resolving all customer service issues.
  • Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.

 

Job ID
144355
US-UT-Salt Lake City

The Customer Care Representative is an essential member of our team at our airport locations. Often the first face our travelers see upon arriving to do business with us, our CCRs serve as brand ambassadors with a welcoming smile. Exhibiting a genuine interest in the needs of our travelers will help you to build rapport while providing the fastest, easiest and most valued experience to our customers.

 

Hertz at the [Insert Airport Location Here] has an exciting opportunity for a Customer Care Representative. As a CCR with Hertz, you will become a subject matter expert in providing the vehicle our travelers want and need, in a timely and efficient manner. You will be empowered to provide each customer with the best vehicle for their needs and to create memorable experiences. You will fully understand your role in building loyalty to our Hertz brand.

 

Responsibilities

  • Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz’s policies and procedures.
  • Welcome each customer with a smile.
  • Proudly represent Hertz with your professional appearance, language and behavior.
  • Focus on providing a clean and safe vehicle, to every customer, every time.
  • Take ownership of each customer’s service experience by immediately owning and resolving issues.
  • Be proud of our brand and the role you play in our success.
  • Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
  • Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
  • Build brand loyalty.
  • Utilize company approved sales and service techniques when determining customer wants and needs.
  • Offer optional products to meet customer wants and needs.
  • Prepare all rental and return documents accurately and completely.
  • Qualify each customer using our company rental requirement guidelines.
  • Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
  • Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
  • Ensure that the return date and time on the rental agreement is accurate.
  • Review all charges at the time of vehicle return.
  • Prepare the Rental Agreement Folder with all required information.
  • Answer the phones to assist customers in a friendly, helpful and prompt manner.
  • Assist customers by effectively resolving all customer service issues.
  • Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.

 

Job ID
144352
US-AZ-Phoenix

Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures then you have found the right position as a Vehicle Service Attendant.

 

If you think you have what it takes then apply with us to be a Hertz Vehicle Service Attendant!

 

Candidate must have a clean driving record and possess a valid US driver's license.  This is an hourly paid position and pay is based on current scale.  Nominal overtime required as needed.

 

As a Hertz VSA...  

  • You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up.
  • Drive and park vehicles on-lot as needed.
  • Check for vehicle damage and ensure features of the vehicles are operational.
  • Check vehicle status.  (rentable/non-rentable)
  • Ensure interior of vehicle is clean.  (windows, door jams, trunk, vacuum, etc)
  • Fill gasoline tank and check fill levels of all fluids
  • Clean the exterior of vehicle. (debug and wash)
  • Meet processing and standardization quotas.
  • Perform related tasks as directed by managers.
  • Able to work outdoors in all types of weather conditions.
Job ID
144349
US-ID-Boise

The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Dollar Thrifty Automotive Group products and services to meet the customer’s travel needs.

                   

The key responsibilities and accountability are:

  • Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
  • Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
  • Achieve personal sales goals while supporting the goals of the team.
  • Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
  • Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures
  • Qualify and process customer rentals with accuracy and attention to detail.
  • Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
  • Resolve customer issues and concerns professionally using effective customer service techniques.
  • Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
Job ID
144333
US-TN-Nashville

If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the  position Security Representative position.  Bring your energy, drive, and motivation to Dollar Thrifty Automotive Group, and set your goals on cruise control! Dollar Thrifty Automotive Group, a world leader in the car rental industry, currently seeks energetic team players to join our team.

 

Security Representatives at Dollar Thrifty Automotive Group work in the security booth at the exit of our lot. You will check out customers as they leave the Dollar Thrifty Automotive Group property to ensure the customer has matching numbers on the vehicle and the rental contract. This includes: directing traffic, scanning vehicle numbers into a handheld computer, dealing with customers in a polite, professional manner, working outside in all weather elements.

Job ID
144331
US-TN-Nashville

The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Dollar Thrifty Automotive Group products and services to meet the customer’s travel needs.

                   

The key responsibilities and accountability are:

  • Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
  • Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
  • Achieve personal sales goals while supporting the goals of the team.
  • Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
  • Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures
  • Qualify and process customer rentals with accuracy and attention to detail.
  • Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
  • Resolve customer issues and concerns professionally using effective customer service techniques.
  • Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
Job ID
144329
US-AL-Birmingham

The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Dollar Thrifty Automotive Group products and services to meet the customer’s travel needs.

                   

The key responsibilities and accountability are:

  • Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
  • Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
  • Achieve personal sales goals while supporting the goals of the team.
  • Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
  • Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures
  • Qualify and process customer rentals with accuracy and attention to detail.
  • Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
  • Resolve customer issues and concerns professionally using effective customer service techniques.
  • Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
Job ID
144280