Here are our current job openings. Please view the details for more information, and apply from that page if you are interested.
To choose multiple selections in the search below, press and hold onto the(CTRL key) and select your choice.
-
Employee Perks and Incentives!
$2000.00 Retention Bonus!
$1000 Paid out at 75 days and $1000 paid out at 120 days
40% discount for Employee Rentals and for up to 9 friends and family members!
Competitive Pay, Full Benefits Package and Paid Time off!
Lucrative Monthly Sales Commssions $$$$$
Start your new career with Dollar Car Rental Today!
The Customer Care Representative is an essential member of our team at our airport locations. Often the first face our travelers see upon arriving to do business with us, our CCRs serve as brand ambassadors with a welcoming smile. Exhibiting a genuine interest in the needs of our travelers will help you to build rapport while providing the fastest, easiest and most valued experience to our customers.
Dollar Thrifty at the Denver has an exciting opportunity for a Customer Care Representative. As a CCR with Dollar Thrifty, you will become a subject matter expert in providing the vehicle our travelers want and need, in a timely and efficient manner. You will be empowered to provide each customer with the best vehicle for their needs and to create memorable experiences. You will fully understand your role in building loyalty to our Dollar Thrifty brand.
Responsibilities
- Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Dollar Thrifty’s policies and procedures.
- Welcome each customer with a smile.
- Proudly represent Dollar Thrifty with your professional appearance, language and behavior.
- Focus on providing a clean and safe vehicle, to every customer, every time.
- Take ownership of each customer’s service experience by immediately owning and resolving issues.
- Be proud of our brand and the role you play in our success.
- Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
- Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
- Build brand loyalty.
- Utilize company approved sales and service techniques when determining customer wants and needs.
- Offer optional products to meet customer wants and needs.
- Prepare all rental and return documents accurately and completely.
- Qualify each customer using our company rental requirement guidelines.
- Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
- Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
- Ensure that the return date and time on the rental agreement is accurate.
- Review all charges at the time of vehicle return.
- Prepare the Rental Agreement Folder with all required information.
- Answer the phones to assist customers in a friendly, helpful and prompt manner.
- Assist customers by effectively resolving all customer service issues.
- Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
-
The Customer Care Representative is an essential member of our team at our airport locations. Often the first face our travelers see upon arriving to do business with us, our CCRs serve as brand ambassadors with a welcoming smile. Exhibiting a genuine interest in the needs of our travelers will help you to build rapport while providing the fastest, easiest and most valued experience to our customers.
Dollar Thrifty at the [Insert Airport Location Here]has an exciting opportunity for a Customer Care Representative. As a CCR with Dollar Thrifty, you will become a subject matter expert in providing the vehicle our travelers want and need, in a timely and efficient manner. You will be empowered to provide each customer with the best vehicle for their needs and to create memorable experiences. You will fully understand your role in building loyalty to our Dollar Thrifty brand.
Responsibilities
- Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Dollar Thrifty's policies and procedures.
- Welcome each customer with a smile.
- Proudly represent Dollar Thrifty with your professional appearance, language and behavior.
- Focus on providing a clean and safe vehicle, to every customer, every time.
- Take ownership of each customer’s service experience by immediately owning and resolving issues.
- Be proud of our brand and the role you play in our success.
- Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
- Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
- Build brand loyalty.
- Utilize company approved sales and service techniques when determining customer wants and needs.
- Offer optional products to meet customer wants and needs.
- Prepare all rental and return documents accurately and completely.
- Qualify each customer using our company rental requirement guidelines.
- Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
- Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
- Ensure that the return date and time on the rental agreement is accurate.
- Review all charges at the time of vehicle return.
- Prepare the Rental Agreement Folder with all required information.
- Answer the phones to assist customers in a friendly, helpful and prompt manner.
- Assist customers by effectively resolving all customer service issues.
- Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
-
General Responsibilities
As a Sr. Supply chain analyst, you will be building and analyzing plans for cars in rental and car sales fleet. You will help determine what cars Hertz should buy from the portfolio of models offered by the car manufacturers, where should they be delivered, how long should we run them, and when is the optimal time to sell them.
We are looking for analysts who enjoy being in the middle of business and data science. You will help translate for the business what the optimization models are recommending. You will also use your skill to ensure the model recommendations make business sense and make changes when necessary. To build and maintain a fleet plan, you would be expected to keep the inputs to the models updated with latest information from procurement, demand, and car sales teams. Understanding the output of the optimization model is like solving a jig-saw puzzle. You will analyze the plan to answer questions from internal clients and explain why the recommendation is optimal. Understanding of the mathematical optimization model is key to explain why it is generating a certain output. With your deep understanding, you will be able to make recommendation to accept the output or improve it.
In addition to maintaining the plan, you will also run scenarios. These scenarios are typically geared towards helping the company make strategic change in direction. They also help evaluate various offers from the manufacturers. You will also be building automation around reporting and own projects to help improve planning process. This could involve building visualizations in Tableau, writing SQL or Python code for building data model.
As Sr. Supply chain analyst, you will develop end to end understanding of the planning process to be able to independently support internal clients. The goal of fleet planning is to minimize the cost of fleet while ensuring we have the right car at the right time and place. You will bring your experience to the table in finding opportunities and implementing process improvements to reduce cost, improve utilization, or take more rental demand.
-
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Dollar Thrifty Automotive Group products and services to meet the customer’s travel needs.
The key responsibilities and accountability are:
- Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
- Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
- Achieve personal sales goals while supporting the goals of the team.
- Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
- Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures
- Qualify and process customer rentals with accuracy and attention to detail.
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
- Resolve customer issues and concerns professionally using effective customer service techniques.
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
-
The Courtesy Bus Driver is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for the safe, friendly, efficient transportation of customers between multiple airport terminals and the Dollar Thrifty Automotive Group rental location.
The key responsibilities and accountabilities are:
- Provide timely shuttle service to customers to/from airport terminal to Dollar Thrifty Automotive Group facility, in compliance with Dollar Thrifty Automotive Group’s policies and procedures and local laws.
- Personally welcome customers boarding the bus, assist with luggage and answer questions in a friendly manner.
- Effectively communicate stops and safety information through PA or Talking Bus System; if needed, communicate with other Courtesy Service Drivers, Bus operations Supervisor using standard codes.
- Provide world class customer service by determining customer’s reservation status and communicate to lounge manager / provide excellent customer service to all customers using the required customer service dialogue whilst maintaining the right company image at all times.
- Conduct bus inspection to ensure customer and employee safety and bring any defect / damage to the attention of the supervisor.
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
- Ensure the bus is kept tidy at all times with maps available.
- Contribute to continuous improvement by communicating customer feedback to team and engaging in action planning to improve performance and customer satisfaction.
Complete any relevant paperwork in line with Company Audit and Department of Transport standards
-
Open House for Full Time Car Cleaner: Hertz Rent-A-Car (LaGuardia, Airport)
Hertz Is Hiring!!!
Here is your opportunity to talk directly with hiring managers during a 1 day interview session.
Open Positions: Full-Time Car Cleaner
Event Info: Hertz Rent a Car: LaGuardia, Airport: 22 Marine Air Terminal, Queens, NY 11369
Event Date: Wednesday, August 1st, 2018 from 10:00 Am – 2:00 Pm (Walk In Basis)
Requirements: Valid Driver's License, OPEN AVAILABILITY
Flexible Schedule: Willing to Work Holidays, Weekends, Overtime, Open Availability
Please Dress Professionally for Interview, Bring 2 Copies of your Resume, 10+ Openings Available.
Email Pmbarthelemy1@hertz.com or call 973-420-8255 for more info
Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures then you have found the right position as a Vehicle Service Attendant.
If you think you have what it takes then apply with us to be a Hertz Vehicle Service Attendant!
Candidate must have a clean driving record and possess a valid US driver's license. This is an hourly paid position and pay is based on current scale. Nominal overtime required as needed.
As a Hertz VSA...
- You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up.
- Drive and park vehicles on-lot as needed.
- Check for vehicle damage and ensure features of the vehicles are operational.
- Check vehicle status. (rentable/non-rentable)
- Ensure interior of vehicle is clean. (windows, door jams, trunk, vacuum, etc)
- Fill gasoline tank and check fill levels of all fluids
- Clean the exterior of vehicle. (debug and wash)
- Meet processing and standardization quotas.
- Perform related tasks as directed by managers.
- Able to work outdoors in all types of weather conditions.
-
Job Summary:
Responsible for processing car rental transactions for Express customers, utilizing approved sales techniques to offer and sell incremental car rental products, and providing customer service with the car rental experience.
Responsibilities/Essential Functions:
- Process car rental transactions for Express customers, and prepare and create rental agreements through use of computer system.
- Greet customers, and disclose rates, terms and conditions of rental while using approved sales techniques to encourage customers to utilize incremental car rental products; obtain customer signatures when needed.
- Assists customers with directions, and review and resolve rental contract and vehicle issues; process vehicle exchanges.
- Instruct customers on how to update their profiles.
- Organize and maintain cleanliness of rental office/cashier booth area.
- Enter and maintain information in location logs, as required.
- Distribute keys.
-
Employee Perks and Incentives!
$2000.00 Retention Bonus!
$1000 Paid out at 75 days and $1000 paid out at 120 days
40% discount for Employee Rentals and for up to 9 friends and family members!
Competitive Pay, Full Benefits Package and Paid time off!
Monthly Sales Commssions $$$$$
Start your new career with Dollar Car Rental Today!
$15 per hour starting wage!!
$15.75 after one year of employment, that is a .75 cents raise in twelve months!!!
The Courtesy Bus Driver is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for the safe, friendly, efficient transportation of customers between multiple airport terminals and the Dollar Thrifty Automotive Group rental location.
The key responsibilities and accountabilities are:
- Provide timely shuttle service to customers to/from airport terminal to Dollar Thrifty Automotive Group facility, in compliance with Dollar Thrifty Automotive Group’s policies and procedures and local laws.
- Personally welcome customers boarding the bus, assist with luggage and answer questions in a friendly manner.
- Effectively communicate stops and safety information through PA or Talking Bus System; if needed, communicate with other Courtesy Service Drivers, Bus operations Supervisor using standard codes.
- Provide world class customer service by determining customer’s reservation status and communicate to lounge manager / provide excellent customer service to all customers using the required customer service dialogue whilst maintaining the right company image at all times.
- Conduct bus inspection to ensure customer and employee safety and bring any defect / damage to the attention of the supervisor.
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
- Ensure the bus is kept tidy at all times with maps available.
- Contribute to continuous improvement by communicating customer feedback to team and engaging in action planning to improve performance and customer satisfaction.
Complete any relevant paperwork in line with Company Audit and Department of Transport standards
-
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Dollar Thrifty Automotive Group products and services to meet the customer’s travel needs.
The key responsibilities and accountability are:
- Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
- Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
- Achieve personal sales goals while supporting the goals of the team.
- Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
- Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures
- Qualify and process customer rentals with accuracy and attention to detail.
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
- Resolve customer issues and concerns professionally using effective customer service techniques.
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
-
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Dollar Thrifty Automotive Group products and services to meet the customer’s travel needs.
The key responsibilities and accountability are:
- Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
- Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
- Achieve personal sales goals while supporting the goals of the team.
- Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
- Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures
- Qualify and process customer rentals with accuracy and attention to detail.
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
- Resolve customer issues and concerns professionally using effective customer service techniques.
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
-
Dollar Thrifty Automotive Group is currently looking for highly motivated college graduates who want a CAREER. As an Airport Location Manager, you will have an opportunity to learn our most successful side of the business “hands-on”. This attained knowledge will enable you to rise through the ranks of management and continually become challenged by higher level roles and responsibilities.
If you are searching for new challenges and rewards, Dollar Thrifty Automotive Group offers exciting career opportunities to get you to the next level and beyond. As a Dollar Thrifty Automotive Group Airport Location Manager, you have full responsibility for one or more distinct areas of operation. You will be exposed to the entire operation to gain a well rounded understanding of what makes a successful car rental company.
A Location Manager oversees all of the personnel and operational functions of an airport location. You are responsible for managing a unionized workforce, delivering quality customer service, increasing sales and revenue, scheduling adequate staff coverage, handling customer issues and requests, and training new personnel. You will be empowered to make quick decisions independently to make the operation as successful as you know it can be. In addition, you are responsible for the rental fleet at your location and the staff that maintains it. You need to be aware of daily and hourly reservation and return counts, vehicle make and model availability, preventive maintenance schedules, etc.
In your position as a Location Manager, you will move between these key areas of responsibility, learning the functions of each and in that way gain a working, on-site knowledge of the business that can help you progress into higher management ranks. Hertz strives to be the #1 car rental company in customer satisfaction and retention; we need you to help us achieve our goal! The compensation package includes a competitive base salary plus generous quarterly and annual bonus potential. In addition to the compensation package, you will receive a fleet vehicle with all expenses paid. Some of the benefits employees are eligible for include:
- Medical
- Dental
- Vision
- Life Insurance
- Dependent Life Insurance
- Vacations
- Holiday
- Sick Days
- 401K
- Employee Discounts
- Tuition Reimbursement
*Eligibility varies, depending on your employment status
-
The Customer Care Representative is an essential member of our team at our airport locations. Often the first face our travelers see upon arriving to do business with us, our CCRs serve as brand ambassadors with a welcoming smile. Exhibiting a genuine interest in the needs of our travelers will help you to build rapport while providing the fastest, easiest and most valued experience to our customers.
Hertz at the [LIHUE AIRPORT ]has an exciting opportunity for a Customer Care Representative. As a CCR with Hertz, you will become a subject matter expert in providing the vehicle our travelers want and need, in a timely and efficient manner. You will be empowered to provide each customer with the best vehicle for their needs and to create memorable experiences. You will fully understand your role in building loyalty to our Hertz brand.
Responsibilities
- Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz’s policies and procedures.
- Welcome each customer with a smile.
- Proudly represent Hertz with your professional appearance, language and behavior.
- Focus on providing a clean and safe vehicle, to every customer, every time.
- Take ownership of each customer’s service experience by immediately owning and resolving issues.
- Be proud of our brand and the role you play in our success.
- Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
- Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
- Build brand loyalty.
- Utilize company approved sales and service techniques when determining customer wants and needs.
- Offer optional products to meet customer wants and needs.
- Prepare all rental and return documents accurately and completely.
- Qualify each customer using our company rental requirement guidelines.
- Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
- Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
- Ensure that the return date and time on the rental agreement is accurate.
- Review all charges at the time of vehicle return.
- Prepare the Rental Agreement Folder with all required information.
- Answer the phones to assist customers in a friendly, helpful and prompt manner.
- Assist customers by effectively resolving all customer service issues.
- Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
-
Job Summary:
Responsible for processing car rental transactions for Express customers, utilizing approved sales techniques to offer and sell incremental car rental products, and providing customer service with the car rental experience.
Responsibilities/Essential Functions:
- Process car rental transactions for Express customers, and prepare and create rental agreements through use of computer system.
- Greet customers, and disclose rates, terms and conditions of rental while using approved sales techniques to encourage customers to utilize incremental car rental products; obtain customer signatures when needed.
- Assists customers with directions, and review and resolve rental contract and vehicle issues; process vehicle exchanges.
- Instruct customers on how to update their profiles.
- Organize and maintain cleanliness of rental office/cashier booth area.
- Enter and maintain information in location logs, as required.
- Distribute keys.
-
The Courtesy Bus Driver is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for the safe, friendly, efficient transportation of customers between multiple airport terminals and the Dollar Thrifty Automotive Group rental location.
The key responsibilities and accountabilities are:
- Provide timely shuttle service to customers to/from airport terminal to Dollar Thrifty Automotive Group facility, in compliance with Dollar Thrifty Automotive Group’s policies and procedures and local laws.
- Personally welcome customers boarding the bus, assist with luggage and answer questions in a friendly manner.
- Effectively communicate stops and safety information through PA or Talking Bus System; if needed, communicate with other Courtesy Service Drivers, Bus operations Supervisor using standard codes.
- Provide world class customer service by determining customer’s reservation status and communicate to lounge manager / provide excellent customer service to all customers using the required customer service dialogue whilst maintaining the right company image at all times.
- Conduct bus inspection to ensure customer and employee safety and bring any defect / damage to the attention of the supervisor.
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
- Ensure the bus is kept tidy at all times with maps available.
- Contribute to continuous improvement by communicating customer feedback to team and engaging in action planning to improve performance and customer satisfaction.
Complete any relevant paperwork in line with Company Audit and Department of Transport standards
-
The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.
The key responsibilities and accountabilities are:
- Provides world class customer service by managing vehicle returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures
- Personally welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly manner
- Provide the customer with an invoice and a full explanation of their charges
- Resolve customer issues and concerns professionally using effective customer service techniques. When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location.
- Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation.
- Check fuel level and mileage and clearly explain final charges to the customer
- Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings. Offer assistance as needed.
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
- To carry out any other duties requested by the managers/Team Leaders.
- Keep work area organized and free of clutter
-
The Courtesy Bus Driver is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for the safe, friendly, efficient transportation of customers between multiple airport terminals and the Dollar Thrifty Automotive Group rental location.
The key responsibilities and accountabilities are:
- Provide timely shuttle service to customers to/from airport terminal to Dollar Thrifty Automotive Group facility, in compliance with Dollar Thrifty Automotive Group’s policies and procedures and local laws.
- Personally welcome customers boarding the bus, assist with luggage and answer questions in a friendly manner.
- Effectively communicate stops and safety information through PA or Talking Bus System; if needed, communicate with other Courtesy Service Drivers, Bus operations Supervisor using standard codes.
- Provide world class customer service by determining customer’s reservation status and communicate to lounge manager / provide excellent customer service to all customers using the required customer service dialogue whilst maintaining the right company image at all times.
- Conduct bus inspection to ensure customer and employee safety and bring any defect / damage to the attention of the supervisor.
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
- Ensure the bus is kept tidy at all times with maps available.
- Contribute to continuous improvement by communicating customer feedback to team and engaging in action planning to improve performance and customer satisfaction.
Complete any relevant paperwork in line with Company Audit and Department of Transport standards
-
The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.
The key responsibilities and accountabilities are:
- Provides world class customer service by managing vehicle returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures
- Personally welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly manner
- Provide the customer with an invoice and a full explanation of their charges
- Resolve customer issues and concerns professionally using effective customer service techniques. When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location.
- Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation.
- Check fuel level and mileage and clearly explain final charges to the customer
- Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings. Offer assistance as needed.
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
- To carry out any other duties requested by the managers/Team Leaders.
- Keep work area organized and free of clutter
-
Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures then you have found the right position as a Vehicle Service Attendant.
If you think you have what it takes then apply with us to be a Hertz Vehicle Service Attendant!
Candidate must have a clean driving record and possess a valid US driver's license. This is an hourly paid position and pay is based on current scale. Nominal overtime required as needed.
As a Hertz VSA...
- You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up.
- Drive and park vehicles on-lot as needed.
- Check for vehicle damage and ensure features of the vehicles are operational.
- Check vehicle status. (rentable/non-rentable)
- Ensure interior of vehicle is clean. (windows, door jams, trunk, vacuum, etc)
- Fill gasoline tank and check fill levels of all fluids
- Clean the exterior of vehicle. (debug and wash)
- Meet processing and standardization quotas.
- Perform related tasks as directed by managers.
- Able to work outdoors in all types of weather conditions.
-
Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures then you have found the right position as a Vehicle Service Attendant.
If you think you have what it takes then apply with us to be a Dollar Thrifty Vehicle Service Attendant!
Candidate must have a clean driving record and possess a valid US driver's license. This is an hourly paid position and pay is based on current scale. Nominal overtime required as needed.
As a Dollar Thrifty VSA...
- You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up.
- Drive and park vehicles on-lot as needed.
- Check for vehicle damage and ensure features of the vehicles are operational.
- Check vehicle status. (rentable/non-rentable)
- Ensure interior of vehicle is clean. (windows, door jams, trunk, vacuum, etc)
- Fill gasoline tank and check fill levels of all fluids
- Clean the exterior of vehicle. (debug and wash)
- Meet processing and standardization quotas.
- Perform related tasks as directed by managers.
- Able to work outdoors in all types of weather conditions.
-
Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures then you have found the right position as a Vehicle Service Attendant.
If you think you have what it takes then apply with us to be a Dollar Thrifty Vehicle Service Attendant!
Candidate must have a clean driving record and possess a valid US driver's license. This is an hourly paid position and pay is based on current scale. Nominal overtime required as needed.
As a Dollar Thrifty VSA...
- You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up.
- Drive and park vehicles on-lot as needed.
- Check for vehicle damage and ensure features of the vehicles are operational.
- Check vehicle status. (rentable/non-rentable)
- Ensure interior of vehicle is clean. (windows, door jams, trunk, vacuum, etc)
- Fill gasoline tank and check fill levels of all fluids
- Clean the exterior of vehicle. (debug and wash)
- Meet processing and standardization quotas.
- Perform related tasks as directed by managers.
- Able to work outdoors in all types of weather conditions.
-
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Dollar Thrifty Automotive Group products and services to meet the customer’s travel needs.
The key responsibilities and accountability are:
- Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
- Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
- Achieve personal sales goals while supporting the goals of the team.
- Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
- Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures
- Qualify and process customer rentals with accuracy and attention to detail.
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
- Resolve customer issues and concerns professionally using effective customer service techniques.
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
-
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Dollar Thrifty Automotive Group products and services to meet the customer’s travel needs.
The key responsibilities and accountability are:
- Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
- Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
- Achieve personal sales goals while supporting the goals of the team.
- Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
- Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures
- Qualify and process customer rentals with accuracy and attention to detail.
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
- Resolve customer issues and concerns professionally using effective customer service techniques.
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
-
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Dollar Thrifty Automotive Group products and services to meet the customer’s travel needs.
The key responsibilities and accountability are:
- Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
- Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
- Achieve personal sales goals while supporting the goals of the team.
- Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
- Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures
- Qualify and process customer rentals with accuracy and attention to detail.
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
- Resolve customer issues and concerns professionally using effective customer service techniques.
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
-
The Courtesy Bus Driver is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for the safe, friendly, efficient transportation of customers between multiple airport terminals and the Dollar Thrifty Automotive Group rental location.
The key responsibilities and accountabilities are:
- Provide timely shuttle service to customers to/from airport terminal to Dollar Thrifty Automotive Group facility, in compliance with Dollar Thrifty Automotive Group’s policies and procedures and local laws.
- Personally welcome customers boarding the bus, assist with luggage and answer questions in a friendly manner.
- Effectively communicate stops and safety information through PA or Talking Bus System; if needed, communicate with other Courtesy Service Drivers, Bus operations Supervisor using standard codes.
- Provide world class customer service by determining customer’s reservation status and communicate to lounge manager / provide excellent customer service to all customers using the required customer service dialogue whilst maintaining the right company image at all times.
- Conduct bus inspection to ensure customer and employee safety and bring any defect / damage to the attention of the supervisor.
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
- Ensure the bus is kept tidy at all times with maps available.
- Contribute to continuous improvement by communicating customer feedback to team and engaging in action planning to improve performance and customer satisfaction.
Complete any relevant paperwork in line with Company Audit and Department of Transport standards
-
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Dollar Thrifty Automotive Group products and services to meet the customer’s travel needs.
The key responsibilities and accountability are:
- Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
- Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
- Achieve personal sales goals while supporting the goals of the team.
- Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
- Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures
- Qualify and process customer rentals with accuracy and attention to detail.
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
- Resolve customer issues and concerns professionally using effective customer service techniques.
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
