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US-CA-San Diego
The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers.  This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.   The key responsibilities and accountabilities are: - Provides world class customer service by managing vehicle returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures - Personally welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly manner - Provide the customer with an invoice and a full explanation of their charges - Resolve customer issues and concerns professionally using effective customer service techniques.  When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location. - Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation. - Check fuel level and mileage and  clearly explain final charges to the customer - Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings.  Offer assistance as needed. - Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction - Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines - To carry out any other duties requested by the managers/Team Leaders. - Keep work area organized and free of clutter
Job ID
148177
US-UT-Salt Lake City
The Customer Care Representative is an essential member of our team at our airport locations. Often the first face our travelers see upon arriving to do business with us, our CCRs serve as brand ambassadors with a welcoming smile. Exhibiting a genuine interest in the needs of our travelers will help you to build rapport while providing the fastest, easiest and most valued experience to our customers.   Hertz at the Salt Lake City Airport has an exciting opportunity for a Customer Care Representative. As a CCR with Hertz, you will become a subject matter expert in providing the vehicle our travelers want and need, in a timely and efficient manner. You will be empowered to provide each customer with the best vehicle for their needs and to create memorable experiences. You will fully understand your role in building loyalty to our Hertz brand.   Responsibilities - Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz’s policies and procedures. - Welcome each customer with a smile. - Proudly represent Hertz with your professional appearance, language and behavior. - Focus on providing a clean and safe vehicle, to every customer, every time. - Take ownership of each customer’s service experience by immediately owning and resolving issues. - Be proud of our brand and the role you play in our success. - Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part. - Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight. - Build brand loyalty. - Utilize company approved sales and service techniques when determining customer wants and needs. - Offer optional products to meet customer wants and needs. - Prepare all rental and return documents accurately and completely. - Qualify each customer using our company rental requirement guidelines. - Provide customers assistance with directions, maps, local area information, appropriate service information, etc. - Review rental parameters with all customers to ensure a complete understanding of our rates and service charges. - Ensure that the return date and time on the rental agreement is accurate. - Review all charges at the time of vehicle return. - Prepare the Rental Agreement Folder with all required information. - Answer the phones to assist customers in a friendly, helpful and prompt manner. - Assist customers by effectively resolving all customer service issues. - Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.  
Job ID
148121
US-NV-Reno
The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers.  This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.   The key responsibilities and accountabilities are: - Provides world class customer service by managing vehicle returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures - Personally welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly manner - Provide the customer with an invoice and a full explanation of their charges - Resolve customer issues and concerns professionally using effective customer service techniques.  When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location. - Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation. - Check fuel level and mileage and  clearly explain final charges to the customer - Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings.  Offer assistance as needed. - Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction - Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines - To carry out any other duties requested by the managers/Team Leaders. - Keep work area organized and free of clutter
Job ID
148100
US-NV-Las Vegas
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Dollar Thrifty Automotive Group products and services to meet the customer’s travel needs.                     The key responsibilities and accountability are: - Effectively communicate and offer ancillary products and services to enhance customer’s travel experience. - Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells. - Achieve personal sales goals while supporting the goals of the team. - Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience. - Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures - Qualify and process customer rentals with accuracy and attention to detail. - Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction. - Resolve customer issues and concerns professionally using effective customer service techniques. - Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
Job ID
148082
US-IN-Indianapolis
Interview Day at Hertz in Indianapolis, Indiana!!!!   Hertz will be hosting interview days for Full Time positions!!   Wednesday – January 24th   11AM – 5PM                                                         Please RSVP to JHardesty@hertz.com   Walk-in’s welcome!!   Job Fair Location:   7800 Colonel H. Weir Cook Memorial Drive Indianapolis, Indiana 46241   ***Parking Instructions: Candidates please follow the signs for Car Rental Return, pull onto the Dollar Thrifty lot and make an immediate left and park in the stalls that are labeled 35-42. Once parked please walk to the Hertz counter.   Counter Sales Rep (job #146553)–An essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This hourly rate plus sales commission team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer’s travel needs.   Car Detailer – (job #147271) Starting Wage $12.00 per hour - You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up. Drive and park vehicles on-lot as needed. Check for vehicle damage and ensure features of the vehicles are operational. Ensure interior of vehicle is clean.  (Windows, door jams, trunk, vacuum, etc.) Fill gasoline tank and check fill levels of all fluids. Clean the exterior of vehicle.   Ultimate Choice Rep – (Full Time job #146236) (Part Time job #146240) Starting Wage $12.50 per hour- Essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This team member provides world class customer service to Hertz customers throughout the car rental process to understand the customer’s travel needs, promote Hertz’s products and services and resolve issues.    
Job ID
148029
US-FL-Miami
Job Summary:   Responsible for processing car rental transactions for Express customers, utilizing approved sales techniques to offer and sell incremental car rental products, and providing customer service with the car rental experience.   Responsibilities/Essential Functions: - Process car rental transactions for Express customers, and prepare and create rental agreements through use of computer system. - Greet customers, and disclose rates, terms and conditions of rental while using approved sales techniques to encourage customers to utilize incremental car rental products; obtain customer signatures when needed. - Assists customers with directions, and review and resolve rental contract and vehicle issues; process vehicle exchanges. - Instruct customers on how to update their profiles. - Organize and maintain cleanliness of rental office/cashier booth area. - Enter and maintain information in location logs, as required. - Distribute keys.
Job ID
147994
US-PA-Philadelphia
As a Function Manager (FM) you will be given the opportunity to further hone your management and leadership skills while driving results across one or more areas of operations.  You will be assigned specific area(s) such as IR, Counter, Gold/Exit Gate, or Bus.   As a Functional Manager you will work on the day-to-day aspects of the rental car business while using superior management, leadership and customer service skills.  You will work with a wide range of employees, customers, vendors, and third party contractors to achieve the overall results and goals for your area of operations.  You are responsible for managing a unionized and/or non-unionized workforce, delivering quality customer service, increasing sales and revenue, scheduling adequate staff coverage, handling escalated customer issues and requests, recruiting new employees and providing them with training.  You will be an expert in all of Hertz products and services and will coach employees how to improve their ability to sell and meet customer needs.   Additionally, depending on your assigned area you will be responsible for the rental fleet at your location including staying aware of hourly reservations, return counts, vehicle make and model availability, preventative maintenance schedules, etc. to achieve the greatest revenue and profitability. 
Job ID
147990
US-HI-Honolulu
Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures then you have found the right position as a Vehicle Service Attendant. If you think you have what it takes then apply with us to be a Dollar Thrifty Automotive Group Vehicle Service Attendant! Candidate must have a clean driving record and possess a valid US driver's license.  This is an hourly paid position and pay is based on current scale.  Nominal overtime required as needed.   As a Dollar Thrifty Automotive Group VSA...  - You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up. - Drive and park vehicles on-lot as needed. - Check for vehicle damage and ensure features of the vehicles are operational. - Check vehicle status.  (rentable/non-rentable) - Ensure interior of vehicle is clean.  (windows, door jams, trunk, vacuum, etc) - Fill gasoline tank and check fill levels of all fluids - Clean the exterior of vehicle. (debug and wash) - Meet processing and standardization quotas. - Perform related tasks as directed by managers. - Able to work outdoors in all types of weather conditions.
Job ID
147977
US-FL-Fort Myers
If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the  position Security Representative position.  Bring your energy, drive, and motivation to Dollar Thrifty Automotive Group, and set your goals on cruise control! Dollar Thrifty Automotive Group, a world leader in the car rental industry, currently seeks energetic team players to join our team.   Security Representatives at Dollar Thrifty Automotive Group work in the security booth at the exit of our lot. You will check out customers as they leave the Dollar Thrifty Automotive Group property to ensure the customer has matching numbers on the vehicle and the rental contract. This includes: directing traffic, scanning vehicle numbers into a handheld computer, dealing with customers in a polite, professional manner, working outside in all weather elements.   This is a full time position starting at $9.00 per hour plus benefits
Job ID
147959
US-FL-Fort Myers
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Dollar Thrifty Automotive Group products and services to meet the customer’s travel needs.   This is a full time position starting at $9.00 plus uncapped commissions plus benefits.                     The key responsibilities and accountability are: - Effectively communicate and offer ancillary products and services to enhance customer’s travel experience. - Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells. - Achieve personal sales goals while supporting the goals of the team. - Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience. - Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures - Qualify and process customer rentals with accuracy and attention to detail. - Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction. - Resolve customer issues and concerns professionally using effective customer service techniques. - Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
Job ID
147956
US-CO-Denver
The Customer Care Representative is an essential member of our team at our airport locations. Often the first face our travelers see upon arriving to do business with us, our CCRs serve as brand ambassadors with a welcoming smile. Exhibiting a genuine interest in the needs of our travelers will help you to build rapport while providing the fastest, easiest and most valued experience to our customers.   Hertz at the [Insert Airport Location Here]has an exciting opportunity for a Customer Care Representative. As a CCR with Hertz, you will become a subject matter expert in providing the vehicle our travelers want and need, in a timely and efficient manner. You will be empowered to provide each customer with the best vehicle for their needs and to create memorable experiences. You will fully understand your role in building loyalty to our Hertz brand.   Responsibilities - Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz’s policies and procedures. - Welcome each customer with a smile. - Proudly represent Hertz with your professional appearance, language and behavior. - Focus on providing a clean and safe vehicle, to every customer, every time. - Take ownership of each customer’s service experience by immediately owning and resolving issues. - Be proud of our brand and the role you play in our success. - Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part. - Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight. - Build brand loyalty. - Utilize company approved sales and service techniques when determining customer wants and needs. - Offer optional products to meet customer wants and needs. - Prepare all rental and return documents accurately and completely. - Qualify each customer using our company rental requirement guidelines. - Provide customers assistance with directions, maps, local area information, appropriate service information, etc. - Review rental parameters with all customers to ensure a complete understanding of our rates and service charges. - Ensure that the return date and time on the rental agreement is accurate. - Review all charges at the time of vehicle return. - Prepare the Rental Agreement Folder with all required information. - Answer the phones to assist customers in a friendly, helpful and prompt manner. - Assist customers by effectively resolving all customer service issues. - Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.  
Job ID
147946
US-OH-Cleveland
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Dollar Thrifty Automotive Group products and services to meet the customer’s travel needs.                     The key responsibilities and accountability are: - Effectively communicate and offer ancillary products and services to enhance customer’s travel experience. - Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells. - Achieve personal sales goals while supporting the goals of the team. - Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience. - Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures - Qualify and process customer rentals with accuracy and attention to detail. - Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction. - Resolve customer issues and concerns professionally using effective customer service techniques. - Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
Job ID
147927
US-FL-Tampa
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Dollar Thrifty Automotive Group products and services to meet the customer’s travel needs.                     The key responsibilities and accountability are: - Effectively communicate and offer ancillary products and services to enhance customer’s travel experience. - Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells. - Achieve personal sales goals while supporting the goals of the team. - Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience. - Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures - Qualify and process customer rentals with accuracy and attention to detail. - Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction. - Resolve customer issues and concerns professionally using effective customer service techniques. - Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
Job ID
147895
US-KY-Hebron
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Dollar Thrifty Automotive Group products and services to meet the customer’s travel needs.                     The key responsibilities and accountability are: - Effectively communicate and offer ancillary products and services to enhance customer’s travel experience. - Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells. - Achieve personal sales goals while supporting the goals of the team. - Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience. - Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures - Qualify and process customer rentals with accuracy and attention to detail. - Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction. - Resolve customer issues and concerns professionally using effective customer service techniques. - Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
Job ID
147885
US-CO-Denver
The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers.  This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.   The key responsibilities and accountabilities are: - Provides world class customer service by managing vehicle returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures - Personally welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly manner - Provide the customer with an invoice and a full explanation of their charges - Resolve customer issues and concerns professionally using effective customer service techniques.  When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location. - Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation. - Check fuel level and mileage and  clearly explain final charges to the customer - Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings.  Offer assistance as needed. - Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction - Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines - To carry out any other duties requested by the managers/Team Leaders. - Keep work area organized and free of clutter
Job ID
147875
US-CO-Denver
Job Summary: Responsible for ensuring that the overall car rental flow in the lot is as efficient and seamless as possible, including monitoring the car lot supply, movement and cleanliness, receiving and inputing car ready tickets, and processing vehicles upgrades, exchanges, and Express rentals.     RESPONSIBILITIES/ESSENTIAL FUNCTIONS: - Monitor car lot supply, movement and cleanliness; maintain adequate model mixes to meet demand; secure vehicles through physical invenotry and ensure placement on lot is accurate to achieve efficiency in the car rental process - Receive and enter car ready tickets and new car information into computer system to update inventory - Process vehicle upgrades and/or exchanges - Process Express rentals, as required - Identify vehicles to be mass-moved, and communication/coordinate with Shuttlers to achieve task - Assist with flow of vehicles off lot - Distribute new cars keys for customers and employees Performed related responsibilities as required or assigned.
Job ID
147873
US-TX-Dallas
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Dollar Thrifty Automotive Group products and services to meet the customer’s travel needs.                     The key responsibilities and accountability are: - Effectively communicate and offer ancillary products and services to enhance customer’s travel experience. - Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells. - Achieve personal sales goals while supporting the goals of the team. - Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience. - Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures - Qualify and process customer rentals with accuracy and attention to detail. - Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction. - Resolve customer issues and concerns professionally using effective customer service techniques. - Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
Job ID
147855
US-TX-Dallas
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Dollar Thrifty Automotive Group products and services to meet the customer’s travel needs.                     The key responsibilities and accountability are: - Effectively communicate and offer ancillary products and services to enhance customer’s travel experience. - Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells. - Achieve personal sales goals while supporting the goals of the team. - Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience. - Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures - Qualify and process customer rentals with accuracy and attention to detail. - Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction. - Resolve customer issues and concerns professionally using effective customer service techniques. - Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
Job ID
147854
US-FL-Jacksonville
Dollar Thrifty Automotive Group is currently looking for highly motivated college graduates who want a CAREER. As an Airport Location Manager, you will have an opportunity to learn our most successful side of the business “hands-on”. This attained knowledge will enable you to rise through the ranks of management and continually become challenged by higher level roles and responsibilities.   If you are searching for new challenges and rewards, Dollar Thrifty Automotive Group  offers exciting career opportunities to get you to the next level and beyond. As a Dollar Thrifty Automotive Group Airport Location Manager, you have full responsibility for one or more distinct areas of operation. You will be exposed to the entire operation to gain a well rounded understanding of what makes a successful car rental company.   This is a full time position starting at $38,000.   A Location Manager oversees all of the personnel and operational functions of an airport location. You are responsible for managing a unionized workforce, delivering quality customer service, increasing sales and revenue, scheduling adequate staff coverage, handling customer issues and requests, and training new personnel. You will be empowered to make quick decisions independently to make the operation as successful as you know it can be. In addition, you are responsible for the rental fleet at your location and the staff that maintains it. You need to be aware of daily and hourly reservation and return counts, vehicle make and model availability, preventive maintenance schedules, etc.   In your position as a Location Manager, you will move between these key areas of responsibility, learning the functions of each and in that way gain a working, on-site knowledge of the business that can help you progress into higher management ranks. Hertz strives to be the #1 car rental company in customer satisfaction and retention; we need you to help us achieve our goal! The compensation package includes a competitive base salary plus generous quarterly and annual bonus potential.  In addition to the compensation package, you will receive a fleet vehicle with all expenses paid. Some of the benefits employees are eligible for include:   - Medical                                        - Dental - Vision - Life Insurance                                                        - Dependent Life Insurance                                     - Vacations                                                         - Holiday                                                                     - Sick Days                                                                                                                 - 401K                                                 - Employee Discounts - Tuition Reimbursement                                                  *Eligibility varies, depending on your employment status
Job ID
147848
US-HI-Kahului
Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures then you have found the right position as a Vehicle Service Attendant.   If you think you have what it takes then apply with us to be a Dollar Thrifty Vehicle Service Attendant!   Candidate must have a clean driving record and possess a valid US driver's license.  This is an hourly paid position and pay is based on current scale.  Nominal overtime required as needed.   As a Dollar Thrifty VSA...   - You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up. - Drive and park vehicles on-lot as needed. - Check for vehicle damage and ensure features of the vehicles are operational. - Check vehicle status.  (rentable/non-rentable) - Ensure interior of vehicle is clean.  (windows, door jams, trunk, vacuum, etc) - Fill gasoline tank and check fill levels of all fluids - Clean the exterior of vehicle. (debug and wash) - Meet processing and standardization quotas. - Perform related tasks as directed by managers. - Able to work outdoors in all types of weather conditions.
Job ID
147767
US-HI-Kahului
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Dollar Thrifty Automotive Group products and services to meet the customer’s travel needs.                     The key responsibilities and accountability are: - Effectively communicate and offer ancillary products and services to enhance customer’s travel experience. - Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells. - Achieve personal sales goals while supporting the goals of the team. - Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience. - Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures - Qualify and process customer rentals with accuracy and attention to detail. - Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction. - Resolve customer issues and concerns professionally using effective customer service techniques. - Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
Job ID
147766
US-FL-Orlando
If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the position Security Representative position.  Bring your energy, drive, and motivation to Dollar Thirfty Automotive Group, and set your goals on cruise control! Dollar Thirfty Automotive Group, a world leader in the car rental industry, currently seeks energetic team players to join our team.   Security Representatives at Dollar Thrifty Automotive Group work in the security booth at the exit of our lot. You will check out customers as they leave the Dollar Thrifty Automotive Group property to ensure the customer has matching numbers on the vehicle and the rental contract. This includes: directing traffic, scanning vehicle numbers into a handheld computer, dealing with customers in a polite, professional manner, working outside in all-weather elements.
Job ID
147747
US-FL-Orlando
The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers.  This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.   The key responsibilities and accountabilities are: - Provides world class customer service by managing vehicle returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures - Personally welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly manner - Provide the customer with an invoice and a full explanation of their charges - Resolve customer issues and concerns professionally using effective customer service techniques.  When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location. - Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation. - Check fuel level and mileage and  clearly explain final charges to the customer - Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings.  Offer assistance as needed. - Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction - Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines - To carry out any other duties requested by the managers/Team Leaders. - Keep work area organized and free of clutter
Job ID
147746
US-KY-Louisville
Hertz is hosting open house interview days for:   - Customer Service Representatives - Car Cleaners                                                    NEXT OPEN HOUSE INTERVIEW DAY IS:  TUESDAY, January 23rd!   1PM – 4PM     Walk-In’s Welcome!!   Job Fair Location: Hertz Administration Building  440 Huron Avenue Louisville, KY  40209   ***Parking Instructions: Candidates, once on Huron Avenue make your first immediate left after Mercy Ambulance.  Then, make your next immediate left into the parking lot.  Park in employee parking. Once parked, proceed to Hertz Administration building.        Customer Service Representatives (Positions available for Hertz and Dollar/Thrifty Brands) - This hourly rate plus sales commissioned team member provides world class customer service and professionally and effectively sells Hertz or Dollar/Thrifty products and services to meet the customer’s travel needs.   Car Cleaner - You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up. Drive and park vehicles on-lot as needed. Check for vehicle damage and ensure features of the vehicles are operational. Ensure interior of vehicle is clean. (Windows, door jams, trunk, vacuum, etc.) Fill gasoline tank and check fill levels of all fluids. Clean the exterior of vehicle.      All candidates must bring updated resumes.   Encouraged to apply online before the job fair at www.hertz.jobs and then search for the corresponding job number.   *LI-POST  
Job ID
147745
US-FL-Fort Lauderdale
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Dollar Thrifty Automotive Group products and services to meet the customer’s travel needs.                     The key responsibilities and accountability are: - Effectively communicate and offer ancillary products and services to enhance customer’s travel experience. - Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells. - Achieve personal sales goals while supporting the goals of the team. - Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience. - Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures - Qualify and process customer rentals with accuracy and attention to detail. - Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction. - Resolve customer issues and concerns professionally using effective customer service techniques. - Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
Job ID
147717