• Airport Jobs w/Thrifty and Hertz! Customer Service, Lot, Cashiers. Hourly rate plus Incentives on Sales!

    Location US-OR-Portland
    Job ID
    # Positions
    Administrative / Clerical
    Position Type
    Regular Full Time
  • General Responsibilities

    Thrifty and Hertz are looking for exceptional Customer Service Reps for our Portland Airport location.  Come join our team and spend the summer season helping customer, getting in your steps and seeing the sunshine!


    We are hiring at Customer Service and Sales Agents, Instant Return Agent, Lot Attendant and cashiers ($13.00)!


    We offer an hourly wage $13.25/hour plus commission on pre-paid fuel, navigation addons, and insurance sales depending on position.  This can be anywhere from $250.00 a month and up with some reps in the $1k range.  We offer fantastic benefits including medical, dental, vision, commuter assistance, life insurance, long/short term disability, pet insurance,


    Some duties include:

    Process car rental transactions for Express customers, and prepare and create rental agreements through use of computer system.

    Greet customers, and disclose rates, terms and conditions of rental while using approved sales techniques to encourage customers to utilize incremental car rental products; obtain customer signatures when needed.

    Assists customers with directions, and review and resolve rental contract and vehicle issues; process vehicle exchanges.

    Instruct customers on how to update their profiles.

    Organize and maintain cleanliness of rental office/cashier booth area.

    Distribute keys.



    • Must be at least 20 years of age
    • Must be able to pass a background check and drug screening
    • Have open availability to work days, nights, weekends and holidays
    • Similar experience preferred
    • Must have a valid driver's license



    Hertz Benefits

    • Medical, dental, vision
    • Tuition reimbursement
    • Car rental discount for you and your family/friends
    • Discount on vehicle purchases
    • Health care and dependent care flexible spending accounts

    Mandatory Requirements

    Required Qualifications:

    • Knowledge and skill in the operation of car rental software and hardware
    • Knowledge of car rental operations
    • Ability to manage stressful and unusual situations while maintaining good customer relations
    • Good organizational skills with the ability to write clearly and concisely
    • Ability to speak and understand English
    • Car rental product knowledge and ability to use effective and approved sales techniques, as required
    • Ability to type and perform accurate data entry
    • Ability to process all paper according to policies and procedures

    Required Education/Experience:


    • High School Diploma or Equivalent
    • Prefer 9 to 12 months car rental or sales experience
    • Valid driver's license as required by state.


    Special Job Dimensions:


    Varied hours. Job involves a high level of customer contact, occasionally dealing with disagreeable or irate customers




    EEO Statement

    Dollar Thrifty is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

    Dollar Thrifty is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Dollar Thrifty is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.


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