Yes. I know. I said Customer Service RockStars and rad in the same sentence. But we really are looking for you with your knack for taking good care of customers and your stealthy ability for addons. We need your expertise in helping customers see they really do need to prepay a tank of gas, add navigation or addtional insurance. Sure you might be thinking the hourly wage is not as high as other companies but our incentives can be lucrative.
So I think you should apply that way you have the opportunity to say yes or no rather than saying no right off the bat!
This position is located at the Portland Airport. We operate 24/7 where you will primarily work inside but could be out in the covered parking garage where its cold or hot. As we are seniority based with regular shift bids, you may be scheduled nights, weekends or vacation relief until you acquire more seniority. This UNION position requires full open availability. The pay for this nonexempt position is $14.00 an hour plus incentives for sales anywhere from $250 - $2k.
This is a family focused environment where you will be moving from the inside counter to the exit booth and back. We are looking for friendly service focused people who love working as part of a well-oiled team .
The Gold Choice Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This team member provides world class customer service to Hertz customers throughout the car rental process to understand the customer’s travel needs, promote Hertz’s products and services and resolve issues.
The key responsibilities and accountabilities are:
High School Diploma or equivalent
1- 2 years customer service and/or sales experience required.
Passion for customer service and attention to detail – Goes the extra mile
Proven strong sales and closing skills and the ability to sell in a friendly, engaging manner
A minimum of one year of sales or customer experience in a high volume or service oriented environment
Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems
Must be able to: