• Counter Sales Representative

    Location US-PA-Pittsburgh
    Job ID
    165836
    # Positions
    1
    Category
    Sales - Sales
    Division
    DTAG
    Position Type
    Regular Full Time
  • General Responsibilities

    OPEN HOUSE HIRING EVENT:

     

    Come work with Hertz at the Pittsburghinternational Airport!!

     

    Date: December 12th, 2018

    Time: 12:00 PM - 4:00 PM

     

    You will not be able to interview without bringing a PRINTED Resume.

     

    The managers will be conducting on the spot interviews.

    Please apply prior to the event at HERTZ.JOBS. See you there!

     

    Apply to one of the following job ID at HERTZ.JOBS prior to Interview


    164816 - Administrative Assistant (PT)
    152156 - Automotive Mechanic - A/B
    163839 - Car Cleaner (PT)
    154424 - Customer Care Rep
    164813 - Lube Tire Technician
    165836 - Counter Sales Representative

     

    You MUST complete and application and UPLOAD your resume.

    You will not be able to interview without bringing a PRINTED Resume.

    Must be able to pass Drug screen and Criminal Background Checks.

    Dress to impress.

    Be prepared to stay the entire time

     

    Location: Hertz - 8 Rental Car Access Rd, Pittsburgh, Pennsylvania 15231

     

     

    The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Dollar Thrifty Automotive Group products and services to meet the customer’s travel needs.

                       

    The key responsibilities and accountability are:

    • Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
    • Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
    • Achieve personal sales goals while supporting the goals of the team.
    • Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
    • Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures
    • Qualify and process customer rentals with accuracy and attention to detail.
    • Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
    • Resolve customer issues and concerns professionally using effective customer service techniques.
    • Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.

    Mandatory Requirements

    Educational Background:

     

    High School Diploma or equivalent

     

    Professional Experiences:

     

    A minimum of one year of sales or customer experience in a high volume or service oriented environment

     

    Passion for customer service and attention to detail – Goes the extra mile

     

    Proven strong sales and closing skills and the ability to friendly, engaging manner

    Motivated to achieve and exceed targeted goals

     

    Knowledge:

     

    Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems

     

    Proficiency in English

     

    Must be able to:

    • Demonstrate good communication skills both written and oral.  Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
    • Have the competitive drive and confidence to succeed in a commission-based environment.
    • Work in a fast paced environment with a variety of tasks. Excellent organizational and time management skills.
    • Demonstrate sales, professionalism and interpersonal skills.
    • Show a high level of ownership, accountability and initiative.
    • Show proven experience of working well within a team.
    • Work flexible shifts including weekends and holidays; and work overtime as required.
    • Work outdoors during all weather conditions.
    • Stand for long periods of time.

     

    Physical Requirements:

    Applicant must possess all hearing, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, speaking, hearing, writing, typing, filing, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, and fax machine is required.

     

     

    EEO Statement

    Dollar Thrifty is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Dollar Thrifty is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

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