Gate Attendants -Dollar / Thrifty at Crownhill Blvd -San Antonio

US-TX-San Antonio
Job ID
145546
# Positions
1
Category
RAC Operations
Division
DTAG

General Responsibilities

$2,000.00 SIGN ON BONUS *

 

Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to uphold security standards?  If you are a detail oriented person looking for a career in general security, Dollar Thrifty is looking for you!

 

As a Gate Attendant your general responsibilities include but are not limited to:

  • Greet customers and complete necessary rental information by scanning and checking the rental agreement using the handheld unit, checking customer identification, scanning the vehicle asset tag, and checking the tags to verify the movement of vehicle
  • Provide optional sales items, as directed by management, while using approved sales techniques to disclose rates, terms and conditions of rental and obtain customer signatures.
  • Maintain location and company security measures to mitigate theft of company assets; perform sight monitoring of lot; ensure smooth transition of vehicles exiting through security gate.
  • Assist customers with directions, and review and resolve rental contract and vehicle issues.
  • Manually log and release vehicles from lot during computer system outages or unavailability.
  • Perform related responsibilities as required or assigned.

Mandatory Requirements

Educational Background:

  • High School Diploma or Equivalent

Professional Experience:

  • Prefer 9 to 12 months car rental or sales experience

Knowledge/Skills:

  • Valid driver’s license as required by state
  • Knowledge and skill in the operation of car rental software and hardware
  • Knowledge of car rental operations
  • Ability to manage stressful and unusual situations while maintaining good customer relations
  • Good organizational skills with the ability to write clearly and concisely

  • Ability to understand and follow oral and written directions

  • Ability to speak and understand English

  • Car rental product knowledge and ability to use effective and approved sales techniques, as required

  • Ability to type and perform accurate data entry

  • Ability to operate radio, security and computer equipment
  • Ability to process all paperwork according to policies and procedures

Benefits:

  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Dependent Life Insurance
  • Vacations
  • Holiday
  • Sick Days
  • 401K
  • Employee Discounts
  • Tuition Reimbursement

Dollar Thrifty Automotive Group is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

 

*Certain restrictions apply

 

 EEO/AA: Females/Minorities/Disabled/Vets

 

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